Placing an order at Wednesday Sale is quick and easy. If this is your first time shopping with us, simply follow these steps:

1. Browse and select the products you want to purchase.
2. Add the items to your shopping cart.
3. Proceed to Checkout and enter your shipping address.
4. Choose your preferred payment method and complete the payment.
5. Review your order and click Place Order to confirm your purchase.

Once your order is successfully placed, you will receive an order confirmation via email or SMS (if applicable).

If you need any assistance during the ordering process, simply click the Live Chat button. Our support team will be happy to guide you and help you place your order quickly and easily.

Your order will be delivered safely to your doorstep through our trusted courier partners.

Orders are shipped via reliable surface courier services, and delivery times may vary depending on your location. Once your order has been dispatched, you will receive tracking details (where available) so you can monitor its progress until it arrives.

If you have any questions about your shipment or need assistance, please feel free to contact our support team through Live Chat, WhatsApp, Email, or our Support Ticket System.

Once your order has been placed successfully, you will receive an order confirmation via email and SMS from Wednesday Sale. The confirmation will include your order number, product details, payment information, and shipping address.

If you placed your order using your registered account, you can also view your order details anytime by navigating to:

My Account → Order History

If you do not receive a confirmation email or SMS within a few minutes, please check your spam or junk folder. If you still cannot find it, feel free to contact our support team and we'll be happy to assist you.

Our standard delivery time is 2–4 business days for most orders.

However, delivery times may vary depending on:

1. Product availability
2. Order quantity or size
3. Delivery location
4. Courier service availability

Once your order has been shipped, you will receive the tracking details (where available) so you can monitor your shipment.

If you have any questions about your order or delivery status, please contact our support team.

Delivery times may vary from one product to another based on several factors. While most orders are delivered within 2–4 business days, some products may require additional processing or shipping time.

The delivery time depends on the following factors:

1. Stock Availability – Products that are out of stock or being restocked may take longer to dispatch.
2. Order Size – Large or bulk orders may require additional processing and packaging time.
3. Shipping Address – Delivery to remote or non-serviceable locations may take longer than deliveries to major cities.
4. Product Size & Weight – Oversized or heavy items may require special handling and shipping arrangements.
5. Made-to-Order Products – Products that are manufactured, assembled, or customised after an order is placed will require additional production time before shipment.

Yes. Once your order has been confirmed, processed, and shipped, you will receive a shipment confirmation via email and/or SMS. This notification will include your shipment details and the estimated delivery date.

You can also track the status of your order anytime by visiting:

My Account → Order History → Track Order

Please note that tracking information may not be available immediately after shipment and may not be supported by all courier partners. In such cases, our support team will be happy to provide you with an update.

If you have any questions about your order, feel free to contact our Support team.

You may receive a confirmation call from our customer support team to verify your order details before it is processed.

This call helps us to:

1. Confirm your order details.
2. Verify your shipping address and contact information.
3. Check if you would like to make any changes to your order.
4. Ensure that your order is accurate before dispatch.

Our confirmation process helps minimize errors and ensures a smooth delivery experience. If you miss the call, our team may try to contact you again or reach out via email or SMS if necessary.

No. We do not accept orders over the phone.

To place an order, please visit wednesdaysale.in, browse our products, add your desired items to your cart, and complete the checkout process online.

If you need any assistance while placing your order, our support team is happy to help through Live Chat or WhatsApp. We will guide you through the ordering process without taking the order over the phone.

Keeping track of your order is easy. We will keep you updated at every stage of the order process through email and SMS notifications.

Here's how you'll be informed:

1. Order Confirmation – Once your order is placed successfully, you will receive an email and SMS containing your order details.
2. Order Dispatch – When your order is shipped, you will receive another email and SMS with your tracking number and courier details (where available).
3. Track Your Order Online – If you placed your order using a registered account, you can check the latest status by visiting:
   My Account → Order History → Track Order
4. Delivery Updates – In the event of any unexpected delays, we will notify you via email or SMS with the latest information.

If you cannot find your order updates, please check your Spam/Junk email folder and older SMS messages. If you still need assistance, feel free to contact our support team.and we'll be happy to help.

We strive to deliver all orders within the estimated delivery time. However, in some cases, delivery may be delayed due to unforeseen circumstances such as courier delays, weather conditions, high order volumes, or other logistical issues.

If your order is delayed:

We will notify you via email and/or SMS with the reason for the delay and the revised estimated delivery date.
You can check the latest status of your order by visiting:
My Account → Order History → Track Order
If tracking information is available, you can monitor your shipment in real time.

If your order has not arrived by the expected delivery date or you need further assistance, please contact our support team.

Yes, we can assist with bulk order enquiries. However, bulk orders cannot be placed directly through our website.

If you would like to place a bulk order, please contact us by submitting a request through our Support Ticket System or by sending us an Email. Our sales team will review your requirements and respond as soon as possible. If needed, we may also contact you using the phone number you provided to discuss your order in detail.

For any questions regarding bulk purchases, pricing, or product availability, our support team is always happy to assist.

Unfortunately, no. Once an order has been placed, it cannot be modified to add additional items.

If you would like to purchase more products, simply place a new order through our website. Our team will process it as a separate order.

If your payment was unsuccessful but the amount has been deducted from your bank account, don't worry. Please follow the steps below:

Check your bank account or card statement to confirm whether the amount has been debited.

If the payment failed but the amount was deducted, the transaction is usually automatically reversed by your bank within 5–7 business days. The exact timeframe may vary depending on your bank.

Since the refund process is handled by your bank, we are unable to expedite the reversal. For further information, please contact your bank directly.

If your bank confirms that the amount has been successfully transferred to Wednesday Sale, please contact our support team. We will verify the transaction and, if applicable, initiate a refund within 3 business days of your request.

Expected Refund Timelines:

Payment Method      Estimated Refund Time
 Net Banking                    5 -7 business days
 Debit Card                       5–7 business days
 Credit Card                     7–21 business days

Note: Refund timelines are estimates and may vary depending on your bank or payment provider.

Yes. Due to applicable tax and regulatory requirements, every order is shipped with an invoice.

Product price tags and labels are also left intact. This ensures that the recipient can easily request a return or replacement, if eligible, in case there is any issue with the product.

Shipping and delivery refer to two different stages of your order process.

Shipping is the process of preparing, packing, and dispatching your order from our warehouse. Each product page displays an estimated shipping timeline (for example, "Dispatched within 5 business days"), which indicates how long it will take us to prepare and ship your order.

Delivery is the time it takes for the courier partner to transport your order from our warehouse to your delivery address after it has been shipped.

For most orders:

Shipping Time: As mentioned on the product page (e.g., dispatched within 5 business days).

Delivery Time: Typically 1–3 business days after your order has been shipped, depending on your delivery location and courier availability.

Once your order has been dispatched, you will receive an email and/or SMS with your tracking details (where available), allowing you to monitor your shipment until it reaches your doorstep.

To ensure safe and timely delivery, we work with a network of trusted and reliable courier partners. The courier service assigned to your order is selected based on your delivery location, product type, and service availability.

Once your order has been dispatched, you will receive an email and/or SMS with your shipping details, including the courier partner's name and tracking information (where available).

At this time, we do not offer the option to choose a preferred courier or delivery partner. This helps us ensure the fastest and most efficient delivery for every order.

If this option becomes available in the future, we will notify our customers through our website and official communication channels.

At Wednesday Sale, we are committed to ensuring that your order reaches you safely and in perfect condition.

If you receive a package that appears to be opened, damaged, or tampered with, please do not accept the delivery. Refusing the package helps us resolve the issue more quickly.

After refusing the delivery, please report the issue as soon as possible by following these steps:

Go to My Account → My Orders.
Click on Return/Replace (if applicable) or contact our support team immediately.
Attach photos of the package to help us investigate the issue.

Once we receive your report, our team will review the matter promptly and work towards a suitable resolution, such as a replacement or refund, in accordance with our return and replacement policy.

If you need any assistance, please contact us through Live Chat, WhatsApp, Email, or our Support Ticket System. We're here to help.

We’re sorry for any inconvenience caused.

If your order contains items with different delivery timelines, they may be shipped separately. Please don’t worry—your remaining item(s) are on the way.

The expected delivery date and time for the remaining item(s) will be shared with you before they are dispatched.

In rare cases, if we are unable to fulfil any item in your order, we will process a full refund for that specific product at the earliest.

Yes. Most courier partners make more than one delivery attempt before returning the shipment.

If you were unavailable during the first delivery attempt, the courier will usually try to deliver your order again.

If you still do not receive your order or need assistance, please get in touch with our customer support team, and we'll be happy to help.

Your payment is completely secure.

If you paid for your order in advance using a credit card, debit card, net banking, UPI, or any other online payment method, the refund will be processed to the same payment source used for the original transaction.

Refunds are typically credited within 7–10 working days, depending on your bank or payment provider.

If you do not receive your refund within this timeframe, please contact our customer support team, and we'll be happy to assist you.

If your order was paid for using Cash on Delivery (COD), your refund will be processed via NEFT bank transfer to your registered bank account.

Our customer support team will contact you to collect your bank account details required to process the refund.

Once the refund has been initiated, it typically takes 7–10 working days for the amount to be credited to your bank account, depending on your bank's processing time.

If you have any questions or need assistance, please feel free to contact our customer support team.

Once you confirm that you would like to receive your refund via NEFT bank transfer, our Wednesday Sale Customer Support team will send you an email requesting the following details:

1. Bank Name
2. Account Holder's Name
3. Bank Account Number
4. IFSC Code
5. Bank Branch/Location

Once we receive the required information, we will initiate the refund process at the earliest.

The refunded amount is typically credited to your bank account within 7–10 working days, depending on your bank's processing time.

If you need any assistance during the process, please contact our Customer Support team.

No. If you paid using a Credit Card, Debit Card, Net Banking, UPI, or any other online payment method, the refund will be processed to the same payment source used for the original transaction.

For security reasons, refunds cannot be transferred to a different bank account or processed via NEFT for prepaid orders.

If you have any questions or need assistance with your refund, please contact our Customer Support team.

Once your refund has been initiated, it typically takes 7–10 working days for the amount to be credited to your account.

The exact time may vary depending on your bank or payment provider's processing time.

If you do not receive your refund after 10 working days, please contact our Customer Support team, and we'll be happy to assist you.

We offer multiple secure payment options to make your shopping experience convenient. You can pay using any of the following methods:

1. Credit Cards
2. Debit Cards
3. Net Banking (all major banks)
4. UPI (Unified Payments Interface)
5. Cash on Delivery (COD) (available for eligible orders and locations)
6. NEFT/RTGS Bank Transfer

All online payments are processed through secure payment gateways to ensure your transaction is safe and protected.

If you have any questions regarding payment options or face any issues while making a payment, please contact our Customer Support team.

Cash on Delivery (COD) is a payment option that allows you to pay for your order in cash at the time of delivery, instead of making an online payment while placing your order.

If you prefer not to use a Credit Card, Debit Card, UPI, Net Banking, or other online payment methods, you can simply choose Cash on Delivery (COD) at checkout. Once your order is delivered, you can make the payment directly to our delivery partner.

Please note:

No additional charges are applied for choosing the Cash on Delivery (COD) payment option, unless otherwise stated during checkout.

COD is available only for eligible products. Please check the product page to confirm whether COD is offered for that item.

COD is available only in select serviceable locations. You can enter your PIN code on the product or checkout page to verify whether COD is available at your delivery address.

If COD is unavailable for your order or location, you can complete your purchase using any of our secure online payment methods.

Cash on Delivery (COD) is available for most products on Wednesday Sale. You can check whether the COD option is available on the product page before placing your order.

However, due to product-specific or logistics-related constraints, COD may not be available for certain products or delivery locations.

To confirm COD availability:

Check the product page for the available payment options.
Enter your PIN code to verify whether COD is available for your delivery address.

If COD is not available for a particular product or location, you can complete your purchase using any of our secure online payment methods.

Placing a Cash on Delivery (COD) order is quick and easy.

1. Browse the products and look for the "Cash on Delivery Available" option on the product page.
2. Add the eligible item(s) to your shopping cart.
3. Proceed to Checkout.
4. Select Cash on Delivery (COD) as your preferred payment method.
5. Review your order details and click Place Order.

Once your order is confirmed, it will be processed and shipped within the estimated timeline displayed on the product page.

At the time of delivery, please make the cash payment to our delivery partner to complete your purchase.

Please note:

COD is available only for eligible products and serviceable PIN codes.

The "Cash on Delivery Available" option will be displayed only for products that qualify for COD.

Please keep the exact payment amount ready to help ensure a smooth delivery experience.