Our Policies
At Wednesday Sale, we are committed to providing a secure, transparent, and hassle-free shopping experience. Please take a moment to review the following policies to understand your rights, responsibilities, and our commitments before making a purchase.
Privacy Policy – Explains how we collect, use, store, and protect your personal information to ensure your privacy and data security.
Return & Replacement Policy – Outlines the eligibility, conditions, and process for returning or replacing products, including applicable timelines and exceptions.
Shipping & Delivery Policy – Provides information about order processing, shipping methods, delivery timelines, shipping charges, and delivery procedures.
Cancellation & Refund Policy – Describes how to cancel an order, refund eligibility, available refund methods, and the expected processing time for refunds.
Disclaimer Policy – Clarifies the limitations of liability, accuracy of information, product descriptions, third-party content, and other legal disclaimers related to the use of our website and services.
We encourage you to read these policies carefully before placing an order. By using WednesdaySale.in and making a purchase, you acknowledge and agree to the terms outlined in these policies.
If you have any questions or require further assistance, our Customer Support team is always happy to help.
Privacy Policy
At Wednesday Sale India Pvt Ltd, we value your privacy and are committed to protecting your personal information.
Information We Collect
To process orders, we may collect:
- Name
- Email address
- Phone number
- Billing and delivery address
- Product and delivery details
Payment Security
We do not collect or store your credit/debit card information. All payments are securely processed through authorized payment gateways.
How We Use Your Information
Your information is used only for:
- Processing and delivering orders
- Sending order confirmations and delivery updates
- Providing customer support
- Improving our services through internal analysis
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We may share necessary information with courier and delivery partners only for order fulfillment.
Information may also be disclosed if required by law or legal authorities.
Cookies
Our website uses cookies to remember your preferences and improve your browsing experience. Cookies may store device and usage information.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page and become effective immediately.
Consent
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
Contact Us
For any questions or concerns, contact us at:
Email: support@wednesdaysale.in
7 Days Replacement Policy
Wednesday Sale India offers a 7 Days Replacement Guarantee for products received with:
- Manufacturing defects
- Transit or shipping damages
- Incorrect products delivered
Replacement requests must be reported within 48 hours of delivery.
Eligibility for Replacement
To qualify for replacement:
- The product must be unused and in original condition
- All original packaging, accessories, manuals, and included items must be returned
- The product should not show signs of misuse, negligence, or normal wear and tear
Products returned without original packaging or missing accessories may not be accepted.
Non-Eligible Cases
The replacement policy does not cover:
- Damage caused by improper handling or misuse
- Normal wear and tear
- Physical damage caused after delivery
- Products altered or used by the customer
Replacement Approval
All replacement requests are subject to inspection and approval by Wednesday Sale India. The company
reserves the right to accept or reject any replacement request at its sole discretion.
Policy Changes
Wednesday Sale India reserves the right to modify, suspend, or withdraw this Replacement Policy at any time
without prior notice.
Contact Us:
For replacement requests or support, contact:
Email: support@wednesdaysale.in
Shipping & Delivery Policy
Wednesday Sale India Pvt. Ltd. is committed to providing a smooth, reliable, and transparent delivery
experience for all customers.
Delivery Areas
We currently provide delivery services across India (Pan India).
Delivery availability may vary depending on serviceability of the destination PIN code and logistics partner
coverage. Updates regarding delivery availability will be reflected on our website.
Delivery Charges
Chennai Deliveries
We offer free delivery within Chennai for residential, commercial, and business locations.
Outside Chennai
Deliveries outside Chennai are available at additional charges based on:
Delivery location
Distance
Product size and weight
Courier or transport method
Handling requirements
Applicable delivery charges will be communicated before dispatch.
Delivery Timelines
Orders are generally delivered within:
- 2 working days – Chennai deliveries
- 4 working days – Other serviceable locations
Delivery timelines are subject to:
- Successful payment confirmation
- Product availability
- Logistics and transportation conditions
While we make every effort to deliver on time, delays caused by circumstances beyond our control may occur.
Multiple Products & Shipping Address
All products in a single order will be shipped to one delivery address only. Customers wishing to ship products
to multiple addresses must place separate orders.
Delivery Process
Before dispatch, all products undergo quality inspection and secure packaging.
Our delivery partners may attempt delivery up to three times. If delivery cannot be completed due to customer
unavailability or refusal to accept the shipment, the company reserves the right to cancel the order.
Invoices will be included with the shipment, and a soft copy will be emailed after successful delivery.
Order Tracking
Once your order is dispatched, tracking details and courier information will be shared via email and/or SMS.
Customers can track their shipment approximately 24 hours after dispatch.
Damaged or Incorrect Products
If you receive:
A damaged product, or
A product different from your order,
please contact us immediately. Eligible products will be replaced at no additional cost.
Serviceability Check
Delivery availability for your location can be checked using the “Check Availability” option on the product
page by entering your PIN code.
Contact Us
For shipping, delivery, or order-related assistance, contact:
Email: support@wednesdaysale.in
Cancellation & Refund Policy
Wednesday Sale India Pvt. Ltd. reserves the right to accept or cancel any order at its sole
discretion. Order confirmation by email or other communication does not guarantee acceptance
of the order. Orders are considered accepted only after shipment of the product.
We may cancel orders due to pricing errors, incorrect information, stock issues, or verification
concerns. In such cases, any amount charged will be refunded to the original payment method.
Cancellation by Customer
Before Shipment
Orders can be cancelled before shipment by:
- Using the “Cancel Order” option in the My Account section, or
- Sending a cancellation request from the registered email address to support@wednesdaysale.in with the order details and reason for cancellation.
For prepaid orders, refunds will be processed after deducting 2% of the order value towards
banking and transaction charges. Refunds are usually processed within 10 business days.
After Shipment but Before Delivery
If the order has already been shipped, cancellation requests must be sent to support@wednesdaysale.in from the registered email address.
Customers are requested not to accept delivery if the shipment has already been dispatched.
Refunds for shipped orders or refused deliveries will be processed after deducting 2% of the total
transaction value towards banking, shipping, and transaction charges.
Refund Processing Time
Once a cancellation request is approved, it may take 1–2 business days to initiate the cancellation
and refund process.
For prepaid orders:
- Refunds are initiated to the original payment method within 48 business hours after
approval or receipt of returned products. - Banks may take an additional 7–10 business days to reflect the amount in your account.
Refund for Damaged or Incorrect Products
Refunds or replacements will be considered only for:
- Damaged products
- Defective products
- Incorrect items delivered
Products must be returned and verified at our warehouse before refunds or replacements are
approved.
Cash on Delivery (COD) Refunds
For COD orders, refunds will be made through bank transfer after receiving:
- Account Holder Name
- Bank Name
- Account Number
- IFSC Code
- Order Number
COD refunds are initiated within 48 business hours after product verification and may take 5–7
business days to reflect in your account.
Free Gifts
Any free gifts received with the order must also be returned in unused and original condition
when requesting cancellation or refund.
Contact Us
For cancellation, refund, or support-related queries, contact:
Email: support@wednesdaysale.in
Disclaimer Policy
By accessing and using this website, you agree to comply with and be legally bound by the
following terms and conditions. If you do not agree with these terms, please do not use this
website.
Wednesday Sale India reserves the right to update or modify these terms at any time without
prior notice. Continued use of the website after changes are posted constitutes acceptance of the
revised terms.
Website Usage
You agree to use this website only for lawful purposes and in a manner that does not infringe the
rights or restrict the use of this website by any other person.
Product Information
Product images displayed on the website are for reference purposes only. Actual products may
vary slightly due to display settings, lighting, or monitor color differences.
Limitation of Liability
Wednesday Sale India shall not be held liable for any direct, indirect, incidental, consequential,
or special damages arising from:
- Loss of data
- Loss of profits or revenue
- Business interruption
- Loss of opportunity or goodwill
- Third-party losses
- Use or inability to use this website
Website Availability
We make every effort to keep the website updated and functioning properly. However, we do not
guarantee uninterrupted, error-free, or virus-free access to the website and are not responsible for
temporary technical issues beyond our control.
External Links
This website may contain links to third-party websites. Wednesday Sale India has no control
over the content, availability, or privacy practices of external websites and does not endorse
them.
Intellectual Property
All website content, including text, images, graphics, and design elements, is the property of
Wednesday Sale India and may not be copied, reproduced, downloaded, or used for commercial
purposes.
Legal Jurisdiction
These terms shall be governed and interpreted in accordance with the laws of India. Any disputes
arising from the use of this website shall be subject to the jurisdiction of Indian courts.
Contact Us
For any questions or clarifications regarding this policy, please contact:
Email: support@wednesdaysale.in